Most orders ship within 1–2 business days after your provider approves your treatment. Standard delivery typically takes 3–5 business days.

Yes. All orders are shipped in unbranded, plain packaging for your privacy.

LiveBetr provides telemedicine services to patients in all 50 U.S. states and        Washington D.C. through our licensed medical provider network, OpenLoop Health. We currently serve patients in        the following states: Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida,        Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts,        Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico,        New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina,        South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming, and        Washington D.C. State availability is subject to change based on licensed provider availability.

Nope. Our licensed medical providers will review your intake and prescribe treatment if appropriate—all online, no office visit needed.

We work exclusively with U.S. licensed 503A/503B compounding pharmacies. Compounded medications are not FDA-approved but are produced in FDA-regulated facilities. Prescription required.

What if I have side effects or concerns about my medication?You can message your provider anytime through your livbetr account. They’ll guide you or adjust your treatment plan if needed.

Just complete a quick online intake, and a provider will review your case. If approved, your medication is shipped directly to your door with ongoing support.

All medical consultations are handled by U.S.-licensed healthcare providers who specialize in men’s and women’s health.

Yes. You can manage, pause, or cancel your plan anytime from your dashboard.

Absolutely. We follow strict HIPAA standards to keep your medical information safe and secure.

100%. Your data is encrypted and never sold or shared with third parties without your consent.

We accept all major credit and debit cards. HSA/FSA eligibility depends on your provider’s plan.

Not at the moment. However, our pricing is often more affordable than traditional insurance co-pays.

Only if you're on a subscription plan. You can view, update, or cancel at any time in your account.